Page statuses

Each Page in the Pages list shows a status, so you can see which Pages need your attention and which clients are reading what you sent.

Status	What it means	What to do
Draft	The Page exists but is not published. Your client cannot open it.	Review it and publish when it is ready.
Published	The Page is published and its link works for the clients who have access.	If it does not become Opened, follow up with your client.
Opened	At least one client with access opened the Page.	Check what they looked at in the Page’s Activity.
Engaged	A client did more than open it, such as asking the embedded assistant a question.	Your client is spending time with it. Read their questions in Topics & Insights before your next conversation. See Track engagement.

The Pages list with a status beside each Page

Older Pages show Created instead of Draft or Published. Their link already works, and they move to Opened and Engaged the same way. To publish a Draft and share it, see Send and track a Page.

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