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Continuum fills your Meetings page from your calendar, alerts you before each meeting, and helps you prepare. This page covers what to set up and what to do before you click Capture.

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Before your first meeting

Capture works in the desktop and mobile apps. The web app cannot capture meetings.

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How meetings appear

Every timed event on your connected calendars appears on the Meetings page. All-day, cancelled, and declined events are skipped. Events with nobody else invited appear too, unless you turn off Settings > General > Meetings > Show calendar events without attendees.
The Meetings page listing today's and tomorrow's upcoming meetings

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The alert before each meeting

About a minute before a meeting you are invited to, the desktop app shows an alert at the top right of your screen. It stays for three minutes.
  • Click Join Meeting to open the call link and start capturing in one step.
  • Click the alert itself to open the meeting in Continuum, then click Capture when the meeting starts.
The Continuum alert that appears before a meeting
Continuum does not detect calls that are not on your calendar. For those, create a meeting yourself.

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Capture a meeting that is not on your calendar

1

Click New meeting

On the Meetings page, click New meeting. Continuum creates the meeting and opens it. Its time is when you click New meeting, and you cannot change it. Click the title to rename it.
2

Add participants

Click Add participants and search your contacts, or choose Create new contact.
3

Click Capture

Continuum starts transcribing.
Adding participants only links the meeting to their contacts in Continuum. It sends them no invite or email. The arrow next to New meeting also has Upload previous meeting, for audio you already have, and Capture phone call. See Capturing phone calls.

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Check your audio input

Before the meeting starts, click the … menu in the meeting and choose Sound settings. This opens your computer’s sound settings, where you choose the microphone. Check it whenever you switch between headphones, your laptop, and an external microphone. This option is in the desktop app only.

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Add notes before the meeting

Every meeting has a Notes tab. Use it for an agenda, background on the client, or what you want to cover. Continuum reads your notes along with the transcript when it writes the summary, so they help it focus on what matters to you. Notes are optional, and they stay with the meeting afterwards.
A meeting's Notes tab before the meeting starts

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Prepare with the Ask bar

The Ask bar at the bottom of the meeting can draw on your past meetings with the same client. Before the meeting it suggests Prepare me for this meeting, a briefing from past meetings and open items with this client, and Prepare talking points for this meeting. You can also type your own question, for example “What did we discuss last time?” or “Has this client mentioned their children’s education before?” See Prompts to try. To get a briefing by email an hour before each meeting, turn on Pre-meeting prep email in Settings > General > Notifications. It is off by default.
The Ask bar on an upcoming meeting with the Prepare me for this meeting prompt
Continuum captures on your device, with no bot in the call, so attendees may not know a transcript is being made. Tell them, and get any consent your firm’s policies or the law require. The consent chip in the meeting header shows where things stand: Open the chip and tick each client who agreed. Continuum saves the consent and its date on the client’s contact, so it carries over to future meetings. The same chip is on the contact’s page, so you can save consent there as soon as the client gives it.
Ticking a client in the consent chip on a meeting

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Ask with a prepared message

Click Copy consent message in the consent chip, or in the meeting’s … menu, and paste it into the meeting chat or read it aloud. Change the wording in Settings > General > Meetings > Meeting consent. The custom message is saved on that computer only. The consent chip is a record. It does not stop anyone from clicking Capture. Your firm stays responsible for its consent policies and for following the law. If you are unsure what applies, ask your compliance team.

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What Continuum keeps

Continuum keeps the transcript of a captured meeting, not the audio. It only transcribes after you click Capture, and you can stop at any time. If you upload audio with Upload previous meeting, that file is kept with the meeting. For who can see your meetings, see Share a meeting.