Continuum Dock

The Continuum Dock puts the capture controls from the Continuum app at the edge of your screen. When a client meeting starts, you can start capturing, pause, record client consent, and stop without leaving Zoom, Teams, or wherever the conversation is happening. Capturing works the same way as it does inside Continuum. Your meeting, transcript, summary, and suggested tasks are available in the app, and you can use either set of controls.

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Get ready to use the Dock

Open the Continuum app on your Windows or Mac computer and sign in. Make sure you have the latest version of Continuum. If you’re using an older version, update the app first. The Dock appears automatically for users who can capture meetings—there’s nothing extra to install or turn on. Assistant seats don’t include meeting capture, so the Dock won’t appear for those users. You can then minimize the Continuum window and carry on with your meeting. Just keep the app running so the Dock stays available.

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Find your Dock

Look for a thin bar along the left edge of your screen. If you have moved it before, it will be where you last placed it. Move your mouse pointer over the bar to reveal the controls. When the Dock is on the left or right edge, it shows icons only. Rest your pointer over an icon to see its name. Seeing the Dock does not mean Continuum is capturing. Capture begins when you start it using the Dock or the meeting controls in Continuum.

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Move your Dock

You can move the Dock to any edge of your screen, or to another monitor, to keep it within reach and out of the way. Continuum remembers this position the next time you open the app.

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Start capturing a meeting from the Dock

You can start capturing a meeting from a reminder or directly from the Dock.

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Start from a meeting reminder

About a minute before a meeting on your connected calendar, a reminder appears beside the Dock.

• Join opens the call link and starts capturing. This button appears when the meeting has a call link.
• Capture starts capturing without opening the call link. Use this if you have already joined, or are meeting in person.

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Start directly from the Dock

The Dock offers calendar meetings happening now or starting within the next hour. It may also offer Resume for a capture you recently finished, so you can continue the same meeting. If there is no meeting to choose from, capturing starts straight away in a new meeting. Whenever you start a new meeting from the Dock, Continuum automatically creates it in the app, where you can find its transcript and, after generating notes, its summary and suggested tasks. Selecting a meeting with a call link also opens that link. For an in-person conversation, place your microphone close enough to hear everyone.

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Pause or finish a capture

During capture, the Dock shows these controls: Use Pause capture for a break or a conversation you do not want transcribed. Click Resume capture when you are ready to continue. When the meeting ends, click Stop & generate notes. Until capture stops, Continuum can still transcribe nearby conversation and audio from your computer.

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Started a capture by mistake?

If you click the red square Stop & generate notes moments after starting a new meeting that is not on your calendar, the Dock may ask “Started by mistake?”

• Discard removes the meeting. Click Undo while the confirmation is visible to cancel the discard.
• Generate notes keeps the meeting and writes its summary.
• Closing the question with X dismisses it without discarding the meeting. If capture is running, it continues.

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Record client consent

Recording your clients’ agreement helps you document consent and follow your firm’s compliance procedures. When you start from the Dock and a client’s agreement has not been recorded, the Client consent card opens automatically. Click the shield to open it again later. Before you start transcribing, remember to ask everyone for their consent. You can simply say: “I’d like to use Continuum to transcribe our conversation. Is that okay with you?” Check the box next to each client’s name only after they have agreed, or click Mark all agreed once everyone has said yes. A client who agreed previously may already be checked, with the date shown. Follow your firm’s procedures for when consent needs to be confirmed again. Consent recorded here also appears in Continuum. Copying the message does not send it, and an unchecked box does not prevent capture from starting. See Document client consent for changing the message and managing saved consent.

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Check your audio

Click the moving audio bars during capture to open the audio panel.

• Microphone is your voice and sound in the room.
• System audio is sound from your computer, including other people on an online call.

The levels should respond when someone speaks. Quiet can simply mean nobody is speaking at that moment. If Continuum cannot receive audio, the audio bars turn amber and a message identifies the problem. If Restart is offered, use it to restart audio capture in the same meeting. Audio settings opens your computer’s sound settings, where you can check your microphone and other audio devices.

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Find your meeting notes

Clicking Stop & generate notes opens the meeting in Continuum. Once processing finishes, you can review the Summary and suggested tasks. To return later, open Meetings → Past and select the meeting. If it is missing while notes are being prepared, change the list filter to All meetings. See After a meeting for reviewing, sharing, and syncing your notes.

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Limitations

• The dock is in the desktop app for Mac and Windows only. The mobile and web apps do not have it.
• The dock does not show the transcript or take notes. Open the meeting in Continuum for those. See During a meeting.
• The dock setting is saved on each computer, not on your account. Turn it off on every computer where you want it hidden.
• If the dock shows Capture not started, Continuum could not finish the meeting you were capturing, so the new capture did not start. Click End capture to end the current capture without a summary, then start the new capture again.

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Frequently asked questions