Before you connect
- You’ll sign in with the Google account that owns the calendar and mailbox you want to surface in Continuum.
- For Google Workspace accounts, some scopes may require admin consent. If sign‑in fails with an admin‑policy error, ask your IT administrator to allow Continuum.
Connecting Google
Open Settings > Integrations and click Connect on the Google tile
The capability picker dialog opens.
Choose what to connect
Pick Email, Calendar, or both. Most people connect both — Continuum’s AI summaries and contact context work best when it has both inbox and calendar visibility.
Sign in with Google and approve permissions
A Google sign‑in popup opens. Approve the requested permissions — make sure each checkbox stays selected, or some Continuum features will be unavailable.
Calendar settings
Open Manage > Calendar to control which calendars Continuum reads from.- Calendars list — if your Google account has multiple calendars (your own, shared team calendars, etc.), toggle on the ones you want Continuum to use. Personal calendars or ones you don’t want surfaced can be left off.
- Sync status — shows whether the calendar is currently in sync, plus the time of the last successful sync.
Email settings
Open Manage > Email to control how Gmail content is surfaced and shared. Sharing visibility — controls how much of your email is shared with the rest of your workspace:- Private (default) — Only you can see your emails inside Continuum. Nothing is shared with workspace members.
- Subject line and metadata — Workspace members can see the subject, participants, and timestamp of emails with contacts. The body stays private.
- Full access — Everything is shared with your workspace, including bodies and attachments. Use this when your team needs full transparency on client communication.
Continuum only displays emails between you and people in your contact database. Unrelated personal email never appears in Continuum, regardless of the sharing level you choose.
Connecting a second Google account
If you have more than one Google account to connect, open Manage on the Google tile and click Add account. Each account is configured independently — you can sync the work calendar from one and skip email entirely on the other, for example.Disconnecting
In Manage, click Disconnect next to the account you want to remove. Past meetings, transcripts, and contact context captured while connected stay in Continuum; new calendar events and emails simply stop syncing.Troubleshooting
Meetings aren't appearing on my Home page
Meetings aren't appearing on my Home page
Check that the calendar containing those events is toggled on in Manage > Calendar. Also confirm the calendar status reads “Synced” — if it shows an error or expired state, click Reconnect.
Emails aren't showing up on contact profiles
Emails aren't showing up on contact profiles
Email only appears for people who are in your Continuum contact database, so if a contact hasn’t been added yet, their emails won’t show. Also make sure email is enabled in the Manage dialog — not just calendar.
Sign‑in failed with an admin policy error
Sign‑in failed with an admin policy error
Your Google Workspace admin has restricted third‑party apps. Ask them to allow Continuum in your Workspace admin console, then try again.
The tile shows 'Needs attention'
The tile shows 'Needs attention'
One of the connected capabilities — email or calendar — has stopped syncing. Open Manage to see which capability is failing and click Reconnect next to it.